Refund Policy

At EVR, we take pride in the products we create and the details that make them unique. We want you to feel confident in your purchase. If something isn't quite right, we're here to help.

Returns

We accept returns on eligible items within 14 days of delivery.

To qualify for a return, items must be:

• Unworn, unused, and in their original condition.

• Free from stains, odors, damage, or signs of wear.

• Returned with all original tags and labels attached.

• Accompanied by proof of purchase or an order number.

To initiate a return, please email support@allyouevr.com with your order number and reason for the return.

If your return is approved, we'll provide instructions on how and where to send your item.

Please do not send items back without first contacting us. Returns sent without prior authorization may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an incorrect, defective, or damaged item.

Original shipping charges are non-refundable, except where required by law or when the return results from an error on our part.

We recommend using a trackable shipping service, as EVR cannot guarantee receipt of returns lost in transit.

Refunds

Once your return has been received and inspected, we'll notify you of its approval or rejection.

Approved refunds will be issued to your original payment method within 10 business days of approval.

Please note that your bank or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@allyouevr.com.

Exchanges

We currently do not offer direct exchanges.

If you need a different size or style, please initiate a return for your eligible item and place a new order for your preferred product.

All replacement purchases are subject to current inventory availability.

Final Sale Items

Certain products are considered final sale and are not eligible for returns or exchanges due to a change of mind, sizing preference, or other non-defect-related reasons.

EVR Hand-Finished Tote Bags

Each EVR tote is individually hand-finished, featuring intentional variations in distressing, paint application, and other details that make every piece unique.

Because of this process, all tote bag sales are final.

Minor differences in appearance are part of the product's character and are not considered defects.

Other items explicitly marked Final Sale at the time of purchase are also ineligible for standard returns.

This policy does not limit your rights regarding items that arrive damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

We inspect our products before shipment, but if something arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Email support@allyouevr.com with:

• Your order number.

• A brief description of the issue.

• Clear photographs showing the damage, defect, or incorrect item.

We'll review the situation and work toward an appropriate resolution, which may include a replacement, refund, or other remedy.

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.

Cancellations & Order Changes

If you need to cancel or modify an order, please contact us as soon as possible at support@allyouevr.com.

We'll do our best to accommodate requests before an order has been processed or shipped. Once an order has shipped, cancellation or modification may no longer be possible.

Contact Us

For questions about returns, refunds, or your order, please contact:

EVR
support@allyouevr.com
Lakeland, Florida, USA